We want your travel with us to be totally worry free and relaxing. All travel companies have Terms & Conditions but usually it is the “fine print”. Ours is here for your total confidence. We urge you to read ours thoroughly.

Originally Morocco specializing in individual and group travel to Morocco. The date, for all reservations, cancellations and changes, is considered the date in which it is received in the Originally Morocco offices. Prices, schedules and any program item is subject to change without notice. A scheduled tour may be cancelled at any time for lack of participation.

A reservation application must be completed, signed and returned to Originally Morocco, making a deposit and reservation shall be deemed as consent to our terms and conditions. Generally, there is no charge for our consultation and proposal to you except as noted below.

Children’s Reservations:
We happily apply a discount (based upon age) to all children’s reservations when a room is shared with parent. Please inquire.

Passports and Visas

It is the sole responsibility of each traveller to obtain and hold a valid passport and a Visa – when required- for travel to Morocco. American citizens don’t need a visa, however the passport should have at least 6 months to expiry from your return.


All payments are made payable to Originally Morocco by:

– Bank wire transfer, hereunder is our bank date:

Originally Morocco

Bank : S.G.M.B (Société Générale Marocaine des Banques)
Account number: 022 450 000 01400 053 355 75 53
Swift code: SGMB MAMC

A copy of the receipt of transfer should be sent by fax to Originally Morocco at (212) 24 36 05 23

– Credit cards Visa or MasterCard: payment by credit card will require an additional payment equal to 3,5% of the total amount charged to cover merchant fees.


A 30% deposit of the total cost of the program shall occur upon confirmation of all services.

The balance of the whole cost must be received by Originally Morocco at least ONE week prior to the first day of the reservation dates. All reservations made with less than 30 days remaining until the date of departure must be accompanied by the full amount of the requested services’ cost.

Cancellations and Refunds Prior to departure.

75 days + 74 to 45 days 44 to 21 days 20 to 7 days 6 days or less including no show
100% refund 75% refund 50 % refund 30 % refund 0% refund

Cancellations must be in writing and considered effective on the day received by Originally Morocco in our office by mail or fax signed by the consumer.
Certain custom programs may have a different refund policy depending upon the program and payment requirements of the venues booked. You will be advised of any change otherwise the above cancellation policy applies.

In the case of a tour being cut short by the client, no matter what the cause may be, no reimbursement will take place. Insurance is available to our clients which covers cancellations, travel to and from your home country, and travel risks. This insurance can compensate you in the case of a justifiable cancellation (notably sickness, accident, or a death).

Travel Insurance

Originally Morocco carries liability insurance and conforms to Moroccan laws regulating insurance standards in the travel and tour agency industry. We are insured by SANLAM assurance. However, we advise our clients to carry multi-risk insurance to guard against cancellations, sickness, injury, costs of search and rescue, or loss of property during their entire tour.

Responsibility and legal requirements

Originally Morocco acts as an agent in making and securing all arrangements for transportation, sightseeing and accommodations for the program concerned. Originally Morocco does not own or manage, control or operate any transportation vehicle, hotel, restaurant or any other supplier of service. Participants are subject to any terms or conditions of the supplier. By accepting tickets and vouchers, you agree that neither Originally Morocco or any of its representatives shall be liable for any loss, injury or damage to you or your property or in connection with any accommodations, transportation or other services resulting either directly or indirectly from any occurrences beyond its control including breakdown of equipment, strikes, theft, delay or cancellation of or changes in schedule of services. Passengers are subject to all laws and customs in Morocco. Originally Morocco reserves the right to decline, accept or retain a member of any tour. Originally Morocco reserves the right to make necessary changes in itinerary or services, to substitute accommodations or  any tour service. Originally Morocco reserves the right to cancel a tour at its own discretion in which case a full refund of monies paid will be made. Originally Morocco cannot be held responsible for any events beyond its control, such as, without limitation, acts of God, war (declared or undeclared), terrorist activities, strikes or government restrictions, nor, in the absence of its own negligence, for personal injury, property damage or loss of earnings from any event (whatsoever) caused by persons not controlled by Originally Morocco, including but not limited to employees of bus companies, hotels or restaurants.  No employee or other representative may change the terms under which you agreed to participate. In purchasing a travel package through Originally Morocco the passenger expressly agrees to the terms and conditions.


Originally Morocco provides exceptional customer service and support throughout your journey, from the planning stages to the moment you depart. We are available 24/7 to answer any questions or address any issues that may arise, and we will do everything in our power to make your trip unforgettable.

Full customer support

Quality service



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Hear about our new adventures before anyone else. Be the first to hear about exclusive Originally morocco offers. Receive weekly inspiration and travel stories from solos just like you. Receive weekly inspiration and travel stories from solos just like you.

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